Jaguar Land Rover has asked employees to stay home until Tuesday while it handles the fallout of a cyber attack.
The breach over the weekend forced the carmaker to turn off essential IT systems. That move disrupted production and sales.
Factories in Halewood, Solihull, and Wolverhampton remain shut. Managers warn the closures could extend as reviews continue.
production and sales disrupted
Car sales have been badly affected, though some deals still went through, according to people close to the situation.
Jaguar Land Rover, owned by India’s Tata Motors, switched off its systems on Sunday to contain potential damage.
The company is restoring them slowly. Experts call the task highly complex. Work-arounds support limited activity while core systems remain offline.
The timing makes the crisis worse. September usually brings strong demand as customers pick up new cars with fresh plates.
suppliers and repair shops under pressure
The impact reaches far beyond the factories. Suppliers cut output and criticised Jaguar Land Rover for poor communication.
Garages also face problems. Owners of Jaguar and Land Rover vehicles risk long delays for replacement parts.
James Wallis from Nyewood Express in West Sussex said he cannot access the parts database.
“That system lists every model,” he said. “Without it, I cannot order and I cannot repair.”
He added: “When the source is cut off, repairs stop. Cars sit idle. Customers wait.”
hackers take credit
On Wednesday, a hacker group claimed responsibility. The same collective attacked Marks and Spencer earlier this year.
The hackers, believed to be teenagers, call themselves “Scattered Lapsus$ Hunters.” They said they broke into Jaguar Land Rover’s network.
They posted two images online. One showed charging issue guidance. The other displayed internal logs.
A security expert said the material suggested access to restricted data.
Jaguar Land Rover confirmed an investigation is underway. So far, no evidence shows that customer information has been stolen.
doubts over digital protection
In 2023 Jaguar Land Rover signed a five-year, £800m deal with Tata Consultancy Services. The agreement promised stronger digital security and transformation.
The shutdown raises doubts about that strategy. It comes after profit losses blamed on higher costs tied to US tariffs.